Enterprise Resource Planning (ERP) System in Higher Education (HE) Sector-A literature and Implications in Higher Education Institutes (HEIs) of Pakistan

Karim Bux Indher, Anwaruddin Tanwari, Muhammad Aslam Uqali

Abstract


A remarkable global diffusion of ERP systems has been recorded in HEIs adopted to replace the legacy systems by means of integrated solutions to improve the performance of business processes and functions at the various levels of organization. In the start of 21st century, the HEIs in Pakistan are greatly impacted by worldwide trends of extending the applications of Information Technologies (IT) in education, research and innovation to achieve the competitive advantage globally. Since last decade the Higher Education Commission (HEC) of Pakistan has also start the spending of huge amount of money for opting the ERP solutions in the HE sector to reduce the operational cost and enhance the overall effectiveness of HEIs. The adoption of ERP system in HE sector offers variety of operational, managerial and organizational benefits and require the substantial financial resources around more than 20 million dollars depends upon the size of institutes.  Despite the significant budget required for the adoption of ERP systems, the higher failure rates ranging from 40 to 90 percent are reported in the HE environments which calls the researchers and practitioners for the better understanding of phenomenon in the question. The aim of research paper is to provide the literature review about the previous studies on ERP system in the context of HE sector at large and their implications to inroad the ERPs in HEIs of Pakistan.

Keywords:  ERP system, adoption, success/failure, organizational performance, higher education


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ISSN : 2251-1563