EVALUATION OF IT IMPLEMENTATION WITH IT BALANCED SCORECARD IN PT ASURANSI UMUM BUMIPUTERAMUDA 1967

Mohamad Ardabili

Abstract


Abstract : The goals of thesis were is to find factors, indicators as well as the appropriate model for the evaluation of the implementation of web-based applications of information technology companies in order to develop into better. The method used is descriptive method by which data is collected, analyzed, and identified in accordance with the field events, this study uses IT perspective Balanced Scorecard is User Orientation, Corporate Contribution, Operational Excellence, Future Orientation and PLS SEM to analyze the data.  Data were compile by distributing questionnaires to 78 respondents active users of web-based applications. Data were analyzed using the tools SMARTPLS 3.0. The results of analysis were the form factors, indicators and models that influence the outcome of the evaluation of the implementation of information technology. It can be concluded that the presence of factors, indicators and existing models are expected to be firm, especially when developing a mengembangkanteknologi information and IT investments that will have an impact on improving employee performance and achieve its vision and mission objectives

Keywords : Evaluation,  IT Implementation,  IT Balanced Scorecard,  SEM PLS.


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ISSN : 2251-1563