Analysis of Information System Capabilities on Organizational strategies

RAJMOHAN PANNEERSELVAM

Abstract


Organizationsover the years have exploited the capabilities of Information systems toachieve their objectives   and manystudies in the recent past have asserted productivity gains due to ITdeployment in Information Systems functions reflecting organizationalpractices. However, practical observations into the organizational ISfunctionalities always reveals certain shortcomings and imperfections in theimplemented systems  exposing the gapsbetween  desired features of IS anddelivered features of IS. Based on the case study observation made with anInstitute of Higher Education functioning in United Arab Emirates, theseshortcomings are viewed in two dimensions such as techno-centric issues andhuman-centric issues on the implemented organizational IS. The details of thequalitative data extracted in this work reveal the organizational strategicimperatives exposing the potential gains and pitfalls of Information Systemscapabilities.

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ISSN : 2251-1563