Effect of User Training on Perception of Ease of Video-conferencing Use: The Moderating and Direct Effect of Time Orientation Cultural Values in Jordan

Ayman Nader Alkhaldi, Hamza Salim Khraim, Islam Yahya Ta'amneh

Abstract


User’s perception of ease of technology use is deemed essential for its impact in technology acceptance and use. Providing training for end-users is typically increases their perception of ease of use of any technology. Studies measuring the effect of user training on perception of ease of technology use are limited, and yielded inconsistent and contradictory findings, which possibly refer to the effect of time orientation. Furthermore, recent researches have indicated the urgent need to address the ambiguous effect of time orientation on the effect of user training on perception of ease of technology use. Yet, no study has been conducted either to examine the time orientation directly on users’ perception of ease of use, or indirectly through moderating the effect of user training on ease of video-conferencing use, particularly in Jordan. This study seeks to develop a model of moderating and direct effect of time orientation on the effect of user training on perception of ease of video conferencing use in Jordan. A quantitative data was collected using a technique of survey questionnaire. The findings reflect that time orientation has a significant direct effect to increase the perception of ease of video-conferencing use, but fails to play a moderating role.

References


V Taras, P. Steel, and B. Kirkman, Three decades of research on national culture in the workplace: Do the differences still make a difference?, Organizational Dynamics, 40(3), 2011, 189-198.

V Taras, P. Steel, and B. Kirkman, Improving national cultural indices using longitudinal meta-analysis of Hofstede’s dimensions, Journal of World Business, 47(3), 2012, 329-341.

P Cardon, and B. Marshall, National culture and technology acceptance: The impact of uncertainty avoidance, Issues in Information Systems, 9(2), 2008, 103-110.

K. Bagchi, and P. Kirs, The impact of Schwartz's cultural value types on ICT use: A multi-national individual-level analysis, Proc. 2009 ICIS Conf. on Information Systems, 2009, 1-18.

J Twati, The influence of societal culture on the adoption of information systems: The case of Libya, Communications of the International Business Information Management Association (IBIMA), 8(1), 2008, 1-12.

K Rouibah, H. Hamdy, and M. Al-Enezi, Effect of management support, training, and user involvement on system usage and satisfaction in Kuwait, Industrial Management & Data Systems, 109(3), 2009, 338-356.

V Venkatesh, and F. Davis, A theoretical extension of the technology acceptance model: four longitudinal field studies, Management Science, 46 (2), 2000, 186-204.

M. Sajjad, Acceptance and use of information technology by senior executives, doctoral diss., Islamabad University, Islamabad, 2009.

K Amoako-Gyampah, and A. Salam, An extension of the technology acceptance model in an ERP implementation environment, Information & Management, 41(6), 2004, 731-745.

J. Bradley, and C. Lee, Training and user acceptance in a university ERP implementation: Applying the technology acceptance model, in A.Gunasekaran (Ed.), Global implications of modern enterprise information systems: Technologies and applications, (Hershey: IGI Global, 2008) 242-260.

L Baker-Eveleth, and R. Stone, Expectancy theory and behavioral intentions to use computer applications, Interdisciplinary Journal of Information, Knowledge, and Management, 3, 2008, 135-146.

K Rouibah, and H. Hamdy, Factors affecting information communication technologies usage and satisfaction: Perspective from instant messaging in Kuwait, Journal of Global Information Management, 17(2), 2009, 1-29.

W Lewis, R. Agarwal, and V. Sambamurthy, Sources of influence on beliefs about information technology use: An empirical study of knowledge workers, MIS Quarterly, 27 (4), 2003, 657-678.

E Karahanna, and D. Straub, The psychological origins of perceived usefulness and ease-of-use, Information & Management, 35(4), 1999, 237-250.

E Karahanna, and M. Limayem, E-mail and v-mail usage: Generalizing across technologies, Journal of Organizational Computing and Electronic Commerce, 10(1), 2000, 49-66.

E Mao, and P. Palvia, Testing an extended model of IT acceptance in the Chinese cultural context, SIGMIS Database, 37(2-3), 2006, 20-32.

S Al-Gahtani, Computer technology acceptance success factors in Saudi Arabia: An exploratory study, Journal of Global Information Technology Management, 7(1), 2004, 5-29.

X Li, T. Hess, A. McNab, and Y. Yu, Culture and acceptance of global web sites: A cross-country study of the effects of national cultural values on acceptance of a personal web portal, ACM SIGMIS Database, 40(4), 2009, 49-74.

H. K. Hilla, D. C. Stewarta, and J. S. Asha, The training and support needs of faculty and students using a health information technology system were significant: A case study in a dental school, Proc. 2010 AMIA, 2010, 301-305.

J Wei, M. Stankosky, F. Calabrese, and L. Lu, A framework for studying the impact of national culture on knowledge sharing motivation in virtual teams, VINE, 38(2), 2008, 221-231.

F Davis, Perceived usefulness, perceived ease of use, and user acceptance of information technology, MIS Quarterly, 13(3), 1989, 319-340.

D Adams, R. Nelson, and P. Todd, Perceived usefulness, ease of use, and usage of information technology: A replication, MIS Quarterly, 16(2), 1992, 227-247.

M. Chaitani, National culture and economic development in the Middle East: A quantitative correlational study, bachelor diss., University of Phoenix, 2010.

U. Sekaran, Research methods for business: A skill building approach (United Kingdom, Wiley-India, 2009).

Y. P. Chua, Statistik penyelidikan lanjutan: Ujian regresi, analisis faktor dan analisis SEM (Kuala Lumpur, McGrawHill Education, 2009).

J. Pallant, SPSS survival manual: A step by step guide to data analysis using for windows (Maidenhead, McGraw Hill, 2007).

J. F. Hair, W. C. Black, B. J. Babin, and R. E. Anderson, Multivariate data analysis: A global perspective (Upper Saddle River, Pearson Education, 2010).

G. Hofsted, and G. Jan, Research and VSM. http://www.geerthofstede.com/media/651/6%20dimensions%20for%20website.xls [22 July 2012].

E Raaij, and J. Schepers, The acceptance and use of a virtual learning environment in China, Computers & Education, 50, 2008, 838-852.


پاراگلایدر Full Text: PDF

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution 3.0 License.

ISSN : 2251-1563