Effect of User Training on Perception of Ease of Video-conferencing Use: The Moderating and Direct Effect of Time Orientation Cultural Values in Jordan

Ayman Nader Alkhaldi, Hamza Salim Khraim, Islam Yahya Ta'amneh


User’s perception of ease of technology use is deemed essential for its impact in technology acceptance and use. Providing training for end-users is typically increases their perception of ease of use of any technology. Studies measuring the effect of user training on perception of ease of technology use are limited, and yielded inconsistent and contradictory findings, which possibly refer to the effect of time orientation. Furthermore, recent researches have indicated the urgent need to address the ambiguous effect of time orientation on the effect of user training on perception of ease of technology use. Yet, no study has been conducted either to examine the time orientation directly on users’ perception of ease of use, or indirectly through moderating the effect of user training on ease of video-conferencing use, particularly in Jordan. This study seeks to develop a model of moderating and direct effect of time orientation on the effect of user training on perception of ease of video conferencing use in Jordan. A quantitative data was collected using a technique of survey questionnaire. The findings reflect that time orientation has a significant direct effect to increase the perception of ease of video-conferencing use, but fails to play a moderating role.


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