Mathematical model using BI for improving E-Commerce Businesses applicability’s

Riktesh Srivastava, Dr. Rashad Al-Saed


Business Intelligence (BI) is an extensive grouping of applications and technologies for gathering, storing, analyzing, and providing entrée to data to aid organizations make improved business pronouncements. This paper ascertains a mathematical investigation of BI enabled B2C Electronic Commerce model using the concept of queuing theory. We believe that as this form of commerce grows, it may become necessary almost all the E-Commerce model to use various Business Intelligence tools for decision making.  By introducing Business Intelligence in a B2C Electronic Commerce, the activities of decision support systemsquery and reporting, online analytical processing (OLAP), statistical analysis, forecasting, and data mining are established in the system. The aim of the paper is mathematically analyze and establish the two main factors of such systems, namely, waiting time and response time, thereby improving the overall throughput of the system.


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ISSN : 2251-1563