INDIAN BPO- A STEADY GROWTH IN RECESSION PERIOD -WITH RESPECT TO REVENUE GENERATED

Suryakant D. More, Dr. U. M. Deshmukh

Abstract


   

Key words :- BPO, Revenue , Recession, ICT , Outsourcing , KPO, Software

Abstract

 The Indian BPO companies are the important sectors in which the 37 percent growth is observed in last three years and various companies are now looking for the varied jobs through the outsourcing assignments with in and out side the country. This paper highlights on the BPO industry in India its growth and  sector wise share of the companies. The  dynamisms of the industry and various risks and suggestions for making the BPO a largest revenue  attracter for this decade.

 

The time when much part of the world is facing recession , the Indian BPO has also shown courage to maintain and grow steadily in this hard times. The advantage lies in hard working capacity of Indian employees with skills in language and ICT facilities in this year.

 

The authors have done the decent effort to highlight the Indian BPO with respect to its growth, prospectus and problems so that the

 

 

 

Introduction :-

 

Business Process Outsourcing (BPO) can be defined as the act of utilizing services of third party by a company in short even a small function like birthday celebration may also be outsourced for few activities in the main task and in the mean time your time and efforts may be reduced of course with some cost. Nowadays many companies can not perform all the tasks in the company .

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ISSN : 2251-1555