Revathi velu


Stress has become significant due to dynamic social factor and changing needs of life styles. The work place is a challenging job assignment followed by moderate doses of others and a way in which individual cope, or deal with stress at work is called stress management. The aim of the study is to analyse the impact of position of the employment for the stress. The research instrument used in this study is questionnaires. The sampling units are the employees of BPO. Sample size for the survey is 300 respondents selected on the basis of convenient sampling. The data is analysed with the help of ANNOVA statistical tool. The present study concludes that stress has more impact on the junior level due to their over burden in the achievement of objectives. The management has to identify the impact of stress on each level of employees and provide necessary remedial measures.

KEY WORDS : Targets, shifts, work load, involvement.


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ISSN : 2251-1547