Porkodi S, Uzma Jahan


Training process moulds the thinking of employees and leads to quality performance of employees. No organization can get a candidate who exactly matches with the Job and the organizational requirements. The organization has to provide them necessary training and opportunities for growth and development. The Training department’s ambitions are to develop highly-skilled employees to achieve impact across the whole economy to maintain national capability. Training programs provide multiple benefits for employees and the company, but only if they are carefully planned and properly implemented. The employees normally come to the training with lot of expectations to impart knowledge on technical operations systems on various specialized financial services/areas but sometimes the trainers offering only limited training modules. Hence, through this research, researchers’ would like to analyse the bank employees’ expectations of training programmes in Oman. Bank Muscat is the leading financial services provider in the Sultanate of Oman. The bank’s achievements in the development of human resources have been consistently recognised locally and internationally. To validate the research the data were collected from 75 (N=75) Bank Muscat employees working from various branches. The respondents for this research were confined to Oman nationals working in the Bank Muscat. Based on the previous research studies 16 constructs were selected for this study and hypotheses are framed. The research through Structural Equation Modeling (SEM) using AMOS software infers that all the sixteen variables are highly significant and has positive relation with employees’ expectations.


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