The Impact of Human Resources Management Practices on Cyber deviance among Employees at Information Technology Companies in Jordan

Khalida Al Zubi, Rashad Al Saed

Abstract


This study aimed to measure the impact of human resources management practices (performance appraisal, compensation and job security) on cyber deviance (web browsing, E-mail, and texting) among employees at information technology companies in Jordan. The study used descriptive and analytical methodology to deal with and classifying data, by designed and developed a questionnaire to be a study tool, in order to collect data from a study sample, then analysed through the Statistical Package for Social Sciences (SPSS v.24). The study population consisted of IT companies in King Hussein Business Park in Jordan, the study sample was (67) randomly selected companies, the number of employees at these companies are (3418) and the sampling unit involved (347) employees from mid and lower managerial levels at information technology companies in King Hussein Business Park in Jordan. Only 270 questionnaires were usable for final data analysis.

The study found that there is an impact of human resources management practices (performance appraisal, compensation and job security) on cyber deviance in all if its dimensions (web browsing, E-mail, and texting) at IT companies in Jordan. The study proposes a few recommendations for IT companies in Jordan; the IT companies should be stricter in dealing with cyber deviance by means of creating policies to control the use of personal internet usage through cell phones in the workplace. Moreover, the study recommended the importance of giving more attention to compensation and job security as these practices are likely to reduce the occurrence of cyber deviance. Because cyber deviance is a new phenomenon at work, it offers new opportunities for researchers to engage in scientific inquiries to understand this phenomenon better.



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ISSN : 2251-1563